Standard Return Policy

With our simple returns process, you can shop online worry-free. If something doesn’t work out, you can send most items back within 30 days of delivery.*
 
• Start the return process within 30 days of receiving your item.

• We inspect all returned items. The product must be in new or unused condition, with all original product inserts and accessories.

• Shipping costs will be the responsibility of the customer in cases of buyer’s remorse returns, such as an item didn’t fit, didn’t like the color/quality, changed your mind, ordered by mistake, etc.

• We will refund the cost of the merchandise and shipping charges if the return is a result of our error or defective product. (See below)

• Ship the product as soon as possible so it arrives at our facility within 45 days  of receipt of the item.

 

Defective Product and Returns Due to Our Error

• If there are mistakes with your order, or products arrive defective/damaged at the time of receipt, we’ll make it right by:
 
• Sending you replacement parts or accessories

• Replacing the product or

• Issue a refund (see below)

• And we’ll also cover the cost of any return shipping

• If the product is not defective, return shipping fees will apply.

 

Refund Policy

We inspect all returned items when they arrive at our facility. If your return is a result of our error or defective product, we will refund the full cost of the merchandise and original shipping charges.

You can expect to receive your refund within four weeks of shipping your package back to us. In many cases you will receive a refund sooner, but we estimate four weeks based on these factors:
 

• The time required for return shipping (up to 14 days)

• Product inspection at our return facility (up to 5 business days)

• Processing from your financial institution (up to 5 business days).
 

*You will be notified via email with the details of the refund and we will issue the refund back to the form of payment used to make the purchase.